The Sophist vs. Costco

In January I wrote a letter to my local Costo making the case that they should change their ways. It was a very important and vital issue. 

I never received any response. 

Today I decided to escalate and send my original letter, with a couple of edits, to the CEO of the company. I hope my sophistic practices are still sharp as ever. Here's the letter I sent. Comments welcome!